Please see the list of resources below for assistance and help during the Covid-19 Pandemic.
NYC DOE Resources
New York City Resources
IncludeNYC offers in-depth, one-to-one help, and referral information.
The Child Care Center of NY offers a variety of education-related services.
The Take Root Justice Covid-19 Hotline offers legal assistance for families in need.
The Hope Program offers job opportunities.
FPHNYC is a nonprofit organization dedicated to the advancement of the health and well-being of all New Yorkers.
Remote Learning Assistance
All students registered in an NYC DOE school are automatically assigned an NYC schools email account that can be used with Microsoft Office 365. Microsoft Office 365 gives access to outlook (email), Microsoft Word, Microsoft Powerpoint, Microsoft Excel, Microsoft Teams, and other Microsoft products.
IF YOU DO NOT HAVE AN ACCOUNT YOU CAN CREATE A NYC STUDENTS ACCOUNT.
Guidance on iPad Requests and Returns
Families can use the DOE Remote Learning Device request form to notify schools of their technology needs. Schools can manage device requests from families using the centrally-available iPad inventory, which will be distributed based on high-need priorities such as vulnerable populations (e.g., students in temporary housing (STH), foster care), and students who lack internet connectivity at home.
Schools will be able to use the RLD Report to see family requests. Parents can also call the DIIT help desk for assistance. As a reminder, families who have iPads should plug in, turn on, and reconnect DOE-loaned devices, as explained on the Getting Started with Your iPad InfoHub page.
Tutoring or NX Assistance
Graduation & College Related Questions
Senior and School-Related Activities Questions